Terms and Conditions

Lucy Jayne Makeup Terms and Conditions

Travel Expenses

10 miles total travel is included per appointment. For distances over 10 miles, the travel charges are 45p per mile. In addition journeys over 1.30 mins, an additional £10 per 30 mins will be added to the mileage.

Congestion Charge – Traveling inside the congestion charge zone is payable by the client.

Dart Charge – Payable by the client.

Parking – Expenses are charged to the client.

If Lucy has to travel for more than 2 hours from her home address for your wedding, she may request you to book her accommodation the night before.


Consultations are carried out at my address in Herne Bay. I have a consultation room with plenty of space and natural light. Perfect for your wedding makeup trial! If it proves difficult to get yourself and bridal party here, please contact me to discuss.

During busy periods it might not always be possible to schedule trials at the weekend, particularly Saturdays. I will be able to advise you of my availability.

terms and conditions

A single client supplement off £50 will be added to weekend weddings at peak times May-Oct. £20 will be added to non-peak times.

 Payment Terms

To secure your wedding date in advance of your wedding day and consultation, a non-refundable deposit is required to confirm your wedding date.

  • Peak wedding weekend bookings from May – October will require a 40% deposit of the total invoice amount. 
  • For any dates throughout the rest of the year, a deposit of 30% of the total invoice amount is required.

This is deducted from your wedding day makeup and can be paid by BACS, or Cash.
The deposit is required within 7 days to secure your booking, otherwise, your date will be made available to other brides. The consultation fee is required at the consultation date. The wedding day fee is required at least 14 days in advance of your wedding day by BACS.

Failure to make payment will result in cancellation of your booking.

Furthermore, if booking a minimum of 3 weeks prior to your wedding date full payment is required at your consultation.

  • Cancellation of the booking by myself will result in a refund of 100% of costs paid by the client. In the unlikely event that I am unable to make your wedding appointment due to an emergency, an act of god, or severe illness. I will try to find you an alternative makeup artist whom I highly recommend. They will receive a brief and any products required that they might not have in their kit.
  • Cancellation of the booking by the client. Payments already made will not be refunded. If you need to cancel an appointment please contact Lucy Jayne as soon as possible.
  • Within 28 days of the wedding date, 30% of the final balance will be charged.
  • If the cancellation is made within 7 days of the wedding the full balance will be charged.

Lucy is happy to make adjustments to the bridal party numbers. If any members cancel less than 4 weeks prior to the wedding date the client will incur a 30% surcharge of the cost of what was quoted.

If consultation bookings are cancelled giving less than 24 hour’s notice the client will incur a £30 surcharge. In extreme circumstances, this may waver but it is up to Lucy Jayne’s discretion.

Sunday & Bank Holiday Bookings

£50 surcharge applies for Sunday or Bank Holidays.

£30 For out of hour bookings made before 7.30 am.

I do not take consultation bookings on a Saturday, Sunday or Bank Holiday (I am able to accommodate this in extreme circumstances).

Client Responsibility
It’s the client’s responsibility to make Lucy Jayne aware of any known allergies or skin sensitivities that they or their bridal party may have. On the rare occasion that any of the bridal party have any contagious skin infections, Lucy will refuse treatment. Skin conditions should be reported by the client to Lucy prior to application. If need be, a sample test of makeup may be performed on the skin to test reaction. Lucy recommends a consultation for this reason. *The client agrees to release Lucy Jayne Makeup Artist, from liability for any skin complications due to allergic reactions.

All brushes, tools and makeup products are kept sanitary and are sanitized between every makeup application. 


Lucy Jayne is not liable for any suppliers that she recommends. Any assisting makeup artists will be required to have the relevant insurance. Lucy has public liability cover and is insured by Professional Beauty Direct

Wedding Insurance

It is advisable for the client to obtain wedding insurance.

Image Usage

Lucy Jayne may photograph you at your consultation and wedding day. They will be used for social media use and portfolio. Please state if you would not like any photos taken/used for marketing.

terms and conditions
Please email for further information info@lucyjaynemakeup.co.uk
Bridal inspiration link here